Privacy Policy
Effective Date: February 11, 2026
Care Together Virtual Health (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our telehealth services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Date of birth
Payment information
Information you provide through forms or booking systems
Health Information
If you schedule a telehealth visit, we may collect:
Medical history
Symptoms
Current medications
Allergies
Treatment notes
Prescription information
Health information collected in connection with medical services is handled in accordance with applicable federal and state privacy laws, including HIPAA (Health Insurance Portability and Accountability Act).
2. How We Use Your Information
We use your information to:
Provide telehealth services
Process payments
Communicate regarding appointments
Respond to inquiries
Improve website functionality
Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal or health information for marketing purposes.
3. HIPAA Compliance
All telehealth visits are conducted using HIPAA-compliant technology platforms.
We implement reasonable administrative, technical, and physical safeguards to protect your protected health information (PHI).
Health information is used only for treatment, payment, and healthcare operations, as permitted by law.
4. Payment Information
Payments are processed through secure third-party payment processors. We do not store full credit card details on our servers.
5. Website Analytics & Cookies
Our website may use basic analytics tools to understand website usage and improve user experience. These tools may collect non-identifiable information such as:
Browser type
Device type
Pages visited
General geographic location
You may disable cookies through your browser settings.
6. Third-Party Services
We may use third-party service providers for:
Scheduling
Telehealth video visits
Payment processing
Website hosting
These providers are required to maintain appropriate security measures and, where applicable, Business Associate Agreements (BAAs).
7. Email & Communication
If you contact us via email or contact forms:
Do not include sensitive medical information unless using secure systems.
We do not provide medical advice via email.
For medical concerns, please schedule a telehealth appointment.
8. Data Security
We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no online transmission system is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on applicable laws, you may have the right to:
Request access to your health information
Request correction of inaccurate information
Request restrictions on certain uses
Withdraw telehealth consent
To make a request, contact us at:
📧 info@caretogethervirtualhealth.com
10. Emergency Disclaimer
Care Together Virtual Health does not provide emergency medical services.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
Care Together Virtual Health
Email: info@caretogethervirtualhealth.com